Building the Capacity of the Homeless Response Sector
We’re on a mission to make homelessness a thing of the past by working directly with communities to strengthen their homeless response systems.
Our Center for Capacity Building team partners with communities across the country, providing intensive, on-the-ground technical assistance tailored to local needs and challenges. We work shoulder-to-shoulder with local leaders and people experiencing homelessness to assess their systems, identify gaps, and implement proven solutions that work for their unique contexts.
This hands-on approach creates a powerful learning exchange: while we help communities optimize their systems, we gain invaluable insights about what works — and what doesn’t — in different environments. This knowledge shapes our research, strengthens our advocacy, and helps us refine solutions that will end homelessness.
To extend our reach, we’ve developed the Center for Learning as an online platform offering training and resources to communities nationwide, complementing our intensive technical assistance work.
An Approach to Help Communities Transform Their System
Our technical assistance work leads to tangible results. From cities like Asheville/Buncombe County, NC, Lane County, OR, and Howard County, MD to Alachua County, FL, Cedar Rapids/Linn County, IA, and Austin/Travis County, TX , we work with communities and people experiencing homelessness to implement evidence-based best practices, and to innovate in new and emerging areas of concerns.
Learn More About Our Impact in Asheville
Learn More About Our Impact in Cedar Rapids/Linn County: Linn County, Cedar Rapids to jointly fund new homeless systems manager position | The Gazette
Customized Training for Communities
The Center for Capacity Building offers training that’s tailored to meet the diverse needs of organizations big and small for staff members at every level. Trainings include:
System Design
Helping communities develop strategies to transform their Continuum of Care’s homeless response system. This work teaches communities how to implement best practices and right-size systems so that everyone in need of assistance can be served appropriately.
Emergency Shelter and the Critical Role in the Crisis Response System
Housing Problem-Solving and Diversion
Housing First
Discover the Center for Learning
Our self-paced training platform reaches hundreds of organizations every year, helping them build stronger, data-driven homeless response systems. Start exploring our courses and tools today.
Harm Reduction Training
Empower staff with actionable tools to engage with individuals struggling with substance use.
Trauma-Informed Care Workshop
Build a foundation of emotional safety, trust, and collaboration for people experiencing homelessness.
Racially Equitable Coordinated Entry
Transform the way your community handles coordinated entry, ensuring equity at every stage.
Data-Driven Decision Making
Use data to make informed decisions about resource allocation and program effectiveness.
Center for Learning YouTube Channel
Bite-sized training videos to help you stay up-to-date on best practices in homelessness services.
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