RESEARCH AND ANALYSIS

Working in Homeless Services: A Survey of the Field

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The following report summarizes key findings from a 2023 survey of homeless service workers conducted by the Homelessness Research Institute at the National Alliance to End Homelessness. It reveals insights on the workforce’s motivations to be part of this mission; as well as the personal and professional challenges they face in this work, the staffing issues that contribute to these pressures, and the collective impacts on the work to end homelessness.

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