Today when a family facing a housing crisis seeks shelter in Los Angeles or Mercer County, NJ, they will encounter a very different homeless service system than they would have just a few short years ago. That’s because both communities have radically transformed their homeless service systems to increase their capacity to help families.
In the past, families in L.A. would call programs all over the county to find a vacancy. Due to the county’s size, they might find a program 25 or even 50 miles from their previous residence. Too often, they would be forced to turn to an adult shelter program or a facility in Skid Row that was poorly equipped to support families with children. Today, the city has Family Solutions Centers strategically located through the county to assesses families’ housing needs and refer them to the most appropriate shelter or housing intervention in their own community.