COVID-19 Online Learning Series

The COVID-19 Online Learning Series is an online course curriculum designed to provide homeless system leaders and providers, as well as city/county disaster and health care works partnering with homeless service providers, with training and materials to aid in community responses to COVID-19 among people experiencing homelessness.

Homeless response systems are facing unprecedented challenges in the wake of the COVID-19 pandemic. The COVID-19 Online Learning Series, jointly developed by staff at the National Alliance to End Homelessness and the National Health Care for the Homeless Council, offers training and support to new and existing staff in their efforts to 1) keep both themselves and those they serve safe from acquiring and transmitting the disease, and 2) to rapidly re-house and connect individuals experiencing homelessness with the care and services they need. Guidance in the following courses can serve as a helpful tool for communities in planning their COVID-19 responses:  

  • COVID-19 Overview & Guidance
  • Understanding Homelessness: The Basics
  • Harm Reduction: Preparing People for Change
  • Providing Trauma-Informed Care for People Experiencing Homelessness
  • Providing Trauma-Informed Supervision
  • Cultural Humility
  • An Introduction to Case Management in the COVID-19 Era Homeless Services Sector


Access to these courses for the first 2,500 users is underwritten by Kaiser Permanente. Once 2,500 spaces have been filled, these courses will remain available at a fee.

Course curriculum developed by


Course curriculum underwritten by