Effective Diversion: A Key Strategy for Ending Homelessness

October 15, 2020

Diversion assists people who have just lost their housing and are seeking emergency shelter or facing unsheltered homelessness by having problem-solving conversations to understand what precipitated their housing crisis and their own plan to avoid homelessness. Effective diversion has never been more important than during the coronavirus pandemic, and is a key system strategy to reduce inflow into the homeless system.

This webinar will provide an overview of diversion, the best diversion practices, and how communities are implementing diversion to ensure that new federal COVID-19 homelessness resources are most effectively and efficiently targeted.


  • Kristi Schulenberg, Director, Center for Capacity Building, National Alliance to End Homelessness
  • Denise Nuenaber, Executive Director, North Carolina Coalition to End Homelessness
  • Diana Berube, Program Manager for Prevention and Exit Strategies, Connecticut Coalition to End Homelessness
  • Bobbi Riddick, Assistant CAN Coordinator, Meriden/Middlesex/Wallingford (MMW) Counties


2:00 pm, October 15, 2020

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