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Becoming an Outcome-Oriented Homeless System

Publications  |  March 2, 2017

The Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH) Act set the stage for a significant transformation in the approach to ending homelessness in the United States. The HEARTH Act sets forth measurable outcomes for communities as they work towards reducing homelessness and charges Continuums of Care (CoCs) with responsibilities to meet them.

Becoming an effective outcome-oriented system means that communities constantly improve their performance in meeting these outcomes by paying attention to data, assessing performance, and planning for improvement. An effective outcome-oriented system gives communities regular feedback on how they are performing as a whole and how they can take steps to further reduce homelessness.