Frequently Asked Questions

The 2024 Innovations and Solutions for Ending Unsheltered Homelessness Conference takes place on Monday, March 4, 2024 – Wednesday, March 6, 2024, at the Hilton San Francisco Union Square (333 O’Farrell Street, San Francisco, CA, 94102). Name badge pick-up and registration starts on Sunday, March 3, from 3:00 – 5:00 P.M. You can find more information about the venue and available transportation on the Hotel and Travel page.

Content will be sourced both from Alliance staff and from experts in the field. The Alliance will be accepting presentation proposals for three session formats. The deadline date for proposal submission is Monday, October 9, 2023.

The deadline for the Call for Presentations has passed.

For the 2024 Innovations and Solutions for Ending Unsheltered Homelessness Conference, the Alliance will not require COVID-19 vaccinations. Masks are optional but encouraged. Please review our Health and Safety Precautions below:

Health and Safety Precautions

The Event Host is committed to following all health and safety precautions to maintain a healthy environment for all attendees. Please be aware that these precautions are the minimum requirement while noting that the Alliance continues to monitor the environment and may implement more stringent requirements as the conference approaches.

1. General Attendee and Guest Precautions. Attendees are strongly encouraged to be up to date with their COVID-19 vaccinations per CDC guidelines as of September 12, 2023. This means having completed a COVID-19 vaccine primary series and received the most recent booster dose recommended by the CDC and as authorized or approved by the Food and Drug Administration, or for international guests, the World Health Organization.
    
2. Attestation. Attendees will be required to attest during registration that they will test for COVID-19 if exhibiting any symptoms prior to the departure for the event, while attending the event, and/or following their return home after the event. Attendees should not participate in the event if, at any point, they test positive before or during the event.
    
3. Enforcement. CDC recommendations or requirements of the host city will be in effect at the time of the meeting will be enacted and enforced.
    
4. Masks are encouraged but not required. Anyone who wishes to wear a mask is welcome to do so and their decision should be respected.

These Health and Safety Precautions apply to ALL attendees, including all volunteers, speakers, sponsors, and guests. Attendees should check the event website for any changes to these precautions.

If you are exhibiting COVID symptoms or test positive before traveling to the conference, please contact conference@naeh.org immediately to discuss your attendance and registration options.

The regular conference registration fee is $825.00. Registration will be available until Friday, January 12, 2024 at 3:00 P.M. ET or until registration is sold out.

Subject to availability, the late registration rate is $875.00. For more information on rates and registration timelines, visit the Registration page.

Registration for the three-day conference includes access to all conference sessions and plenaries, a Meet and Mingle reception on Monday evening, additional networking opportunities, and continental breakfast and lunch on Tuesday and Wednesday.

If your organization requires payment by purchase order or requires an invoice for payment, please email conference@naeh.org. Invoices can be paid by check or with credit card over the phone.

Cancellation requests made by 11:59 P.M. ET on Wednesday, January 10, 2024, will incur a $50 cancellation fee. Requests made between Thursday, January 11, 2024, and Monday, February 5, 2024 by 11:59 P.M. ET will incur a $150 cancellation fee. Cancellations made on or after February 6, 2024, will receive no refund.

For full cancellation details and process please visit the Registration and Cancellation pages.

The Alliance offers conference scholarships to people with lived experience of homelessness, and/or those who have experienced homelessness in the past five years. Scholarship applications will close at 11:59 P.M. ET on December 4, 2023. If you have received a scholarship in the last two years, you are not eligible for a scholarship to this conference.

The Alliance will prioritize volunteer positions for those who have not volunteered in the past. Volunteers from previous conferences are welcome to apply.

Volunteers receive complimentary registration to the conference, including access to all sessions, continental breakfast, and plenary lunches. Volunteers must arrange and cover the costs of their own transportation and lodging.

Individuals staffing information tables may not participate in the conference as a registered attendee (this includes attending both workshops and plenaries) unless they have paid an attendee registration fee.

The application deadline for sponsorships and information tables is December 1, 2023.

Visit the Sponsors/Info Tables page for more information.

Sponsors may send their logo and conference app materials to development@naeh.org. The deadline for submitting materials is January 10, 2024.

While we do not offer Continuing Education Units (CEUs), we are able to provide you with a letter confirming your registration after the conference has ended. If you would like to request a letter confirming your registration, please contact Jeania Davis, Director of Meetings & Events, at jdavis@naeh.org.

Do you have a question that we haven’t answered? Contact the appropriate staff member below or contact us here.

Jeania Davis
Director of Meetings and Events
Conference Planning, Logistics, and General Questions
jdavis@naeh.org
202-942-8287

Teresa Ferrara
Meetings & Events Associate
Registration, Speakers, Volunteers, and Scholarships
conference@naeh.org
202-942-8257

Tom Murphy
Senior Director of Communications
Media Credentials and Press Information
tmurphy@naeh.org
202-942-8254

Allie Mattil
Development Manager
Sponsorships and Information Tables
development@naeh.org