By Joy Moses The homeless services sector is significantly defined by low pay and high turnover. Recent data analysis by the National Alliance to End Homelessness (the Alliance) illustrated that most employees aren’t able to afford their own housing given […]
Category: Workforce
Race-ing to Thrive: Homeless Service Workforce Survey Reveals Low Salaries (and Other Challenges) More Greatly Impact People of Color
By Joy Moses Pressures on the homeless services workforce are widespread. The Alliance’s 2023 survey of the field shed further light on employees navigating challenging environments marked by understaffing and high turnover, feelings of being overworked, and personal sacrifices significantly […]
Working with Unsheltered People: Findings from the Alliance’s Workforce Survey
Written by: Joy Moses, Vice President of Research and Evidence During the summer of 2023, the Alliance surveyed the nation’s homeless services workforce. The online questions were answered by 5,044 people in all 50 states and the District of Columbia. […]
Making Progress on Homelessness Requires Support for Our Workforce
People ask me all the time in this tough environment what gives me hope. I always respond that it’s the people I work with and get to meet when I travel. All across the country, I’ve met homeless service providers […]
Working in Homeless Services: A Survey of the Field
The following report summarizes key findings from a 2023 survey of homeless service workers conducted by the Homelessness Research Institute at the National Alliance to End Homelessness. It reveals insights on the workforce’s motivations to be part of this mission; […]