Frequently Asked Questions

When and where is the conference?

The 2018 National Conference on Ending Family and Youth Homelessness will take place on March 1-2 at the Westin Bonaventure Hotel and Suites in Los Angeles, CA. Early Registration Check-in is scheduled on Wednesday, February 28 from 3-6 pm. You can find more information about the venue and available transportation on the Hotel and Travel page.

How much is registration?

The early conference registration fee is $465, available until 3pm ET on Tuesday, November 7, 2017. The regular registration rate is $540. For more information on rates and registration timelines, visit the Registration and Cancellation page.

What do I do if I need to register before I have approval from my supervisor to attend?

If you need to pay at a later date when registering, choose the “Pending Pay Later” payment option. Please note when choosing the “pending pay later” option, payment must be received within 30 days of completion of your registration. If payment is not received within 30 days of registration completion, your registration will be cancelled. For more information, visit the Registration and Cancellation page.

Something came up and I can’t attend. What is the cancellation policy?

Cancellation requests made in writing and received by Thursday, Jan. 18, 2018 will incur a $25 cancellation fee. Requests made between Friday, Jan. 19 and Thursday, Feb. 8, 2018 will incur a $125 cancellation fee. Cancellations made after Thursday, Feb. 8 will receive no refund.

For full cancellation details and process visit the Registration and Cancellation page.

When will the agenda be updated with workshop titles, descriptions and speaker information?

Our staff is currently planning the content for the conference. We hope to update the conference agenda as soon as possible. To get an idea of topics and themes that may be covered at this year’s conference, click here to view the agenda for last year’s Family and Youth Conference.

Does the Alliance offer CEUs for attending the conference?

While we do not offer CEUs, we are able to provide you with a letter confirming your registration after the conference has ended. You can assemble session descriptions and speaker bios by visiting our conference mobile app.

Does the Alliance accept proposals for workshop topics and speakers?

Alliance staff plan all workshop content and conduct all speaker recruitment. We are always interested in hearing from the community about recommended speakers and subjects as we plan the conference agenda. If you would like to share your suggestions, use this link to contact us.

I received a scholarship in the past. Can I apply again?

If you have received a scholarship in the last two years you are not eligible for a scholarship at the 2018 National Conference on Ending Family and Youth Homelessness.

I volunteered last year. Can I volunteer again?

The Alliance will prioritize volunteer positions for those who have not volunteered in the past.

Are travel/hotel costs covered for volunteers? How about food?

Volunteers must arrange and cover the costs of their own transportation and lodging. The Alliance will not provide extra meals for volunteers. However, volunteers are encouraged to take continental breakfast and attend the plenary lunches along with attendees.

I just purchased an information table. Can the people staffing the table attend the conference?

Individuals staffing information tables may not participate in the conference as an attendee (including both workshops and plenaries) unless they have paid an attendee registration fee.

I am a sponsor. Where do I send my logo/ad?

Sponsors may send their logo or ad to David Dirks at ddirks@naeh.org.

I have a question not listed here!

Have a question that we haven’t answered? Contact the appropriate staff member below, or contact us here.

David Dirks
Director of Meetings and Events
Conference Planning, Conference Sponsorship Opportunities, Logistics,
Information Tables and General Questions
ddirks@naeh.org
202-942-8287

Tom Murphy
Director of Communications
Media Credentials and Press Information
tmurphy@naeh.org
202-942-8254

Katherine Kenney
Program Associate
Volunteer and Scholarship Opportunities
kkenney@naeh.org
202-942-8281