Homeless service providers shouldn’t have to worry about becoming homeless themselves. Yet, with provider salaries that struggle to keep up with the cost of living, and organizations that struggle to maintain a burnt-out workforce, employee hardship is endemic in the […]
Category: System Design
How to Value Frontline Staff
This post is authored by Samm Williams, a Data and Property Manager at Open Doors CT. Have you ever noticed when an employee randomly stops coming to work, or storms out of the workplace yelling “I quit!,” it is usually […]
Improving Homeless Response Systems Through Diversion and Problem-Solving
Diversion is the intervention that has the greatest impact on the community level for those experiencing homelessness. It helps people avoid entering shelter and/or the homeless response system by resolving their immediate housing crisis through creative housing-focused problem-solving, connection to […]
Next Generation Assessment Tools Series
The Vulnerability Index-Service Prioritization Decision Assistance Tool (VI-SPDAT) has long been a key tool in communities’ assessments of how to prioritize service delivery for people experiencing homelessness. Communities are shifting towards other tools, as the VI-SPDAT is now being phased […]
Hope, Resiliency, and Strategic Thinking: Leveraging Our Conference to Help End Homelessness
The Alliance’s National Conference on Ending Homelessness in July will be the first in-person conference we’ve held in more than two years. So much has happened since then. First, we’ve been in the midst of a health crisis – the […]