Category: System Design

How to Value Frontline Staff

This post is authored by Samm Williams, a Data and Property Manager at Open Doors CT. Have you ever noticed when an employee randomly stops coming to work, or storms out of the workplace yelling “I quit!,” it is usually […]

Improving Homeless Response Systems Through Diversion and Problem-Solving

Diversion is the intervention that has the greatest impact on the community level for those experiencing homelessness. It helps people avoid entering shelter and/or the homeless response system by resolving their immediate housing crisis through creative housing-focused problem-solving, connection to […]

Next Generation Assessment Tools Series

The Vulnerability Index-Service Prioritization Decision Assistance Tool (VI-SPDAT) has long been a key tool in communities’ assessments of how to prioritize service delivery for people experiencing homelessness. Communities are shifting towards other tools, as the VI-SPDAT is now being phased […]

The SYSTEM Series

The SYSTEM (Strengthening Your System to Energize Momentum) Series is designed to help communities more effectively end homelessness by providing tools to help communities: Identify areas where they can make the most meaningful improvements to their systems; Continuously execute on […]

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