Frequently Asked Questions

 

When and where is the conference?

The 2020 Solutions for Individual Homeless Adults conference will take place on Wednesday, February 19 – Friday, February 21 at the Oakland Marriott City Center in Oakland, CA. Name badge pick-up and registration starts on Tuesday, February 18 from 4 – 6:00 p.m. You can find more information about the venue and available transportation on the Hotel and Travel page.

How much is registration?

The conference registration fee is $625.00, available until Tuesday, January 7, 2020, at 3 p.m. ET. Subject to availability, the late registration rate is $675.00. For more information on rates and registration timelines, visit the Registration and Cancellation page

What is included with registration?

Registration for the three-day conference includes access to all workshops, a meet’n’mngle reception on Wednesday evening, opening and lunch plenary sessions, and continental breakfast and lunch on Thursday and Friday.

What do I do if I need to register before I have approval from my supervisor to attend?

If you need to pay at a later date when registering, choose the “Pending Pay Later” payment option. Please note when choosing the “pending pay later” option, payment must be received within 30 days of completion of your registration. If payment is not received within 30 days of registration completion, your registration will be canceled. For more information, visit the Registration and Cancellation page.

How can I pay for my registration?

When registering for the conference you can pay online with a credit card (Visa, MasterCard, and American Express are accepted), or you can choose the payment option, “pending pay later” to mail your registration payment via check or call-in with a credit card payment. Make all checks payable to “National Alliance to End Homelessness” and include the participant(s) name(s) on the memo line. Call 202-942-8257 to call in a credit card payment.

Something came up and I can’t attend. What is the cancellation policy?

Cancellation requests made by Wednesday, January 8, 2020, will incur a $50 cancellation fee. Requests made between Thursday, January 9, 2020, and Friday, January 31, 2020, will incur a $150 cancellation fee. Cancellations made after Friday, January 31, 2020, will receive no refund.

For full cancellation details and process visit the Registration and Cancellation page.

Does the Alliance offer CEUs for attending the conference?

While we do not offer CEUs, we are able to provide you with a letter confirming your registration after the conference has ended. You can assemble session descriptions and speaker bios by visiting our conference mobile app. If you would like to request a letter confirming your registration please contact David Dirks at ddirks@naeh.org.

Does the Alliance accept proposals for workshop topics and speakers?

Alliance staff plan all workshop content and conduct all speaker recruitment. We are always interested in hearing from the community about recommended speakers and subjects as we plan the conference agenda. If you would like to share your suggestions, use this link to contact us.

I received a scholarship in the past. Can I apply again?

If you have received a scholarship in the last two years you are not eligible for a scholarship to the 2020 Solutions for Individual Homeless Adults conference.

I volunteered last year. Can I volunteer again?

The Alliance will prioritize volunteer positions for those who have not volunteered in the past.

Are travel/hotel costs covered for volunteers? How about food?

Volunteers receive complimentary registration to the conference, including access to all sessions, continental breakfast, and plenary lunches. Volunteers must arrange and cover the costs of their own transportation and lodging.

I just purchased an information table. Can the people staffing the table attend workshops or plenary sessions?

Individuals staffing information tables may not participate in the conference as a registered attendee (this includes attending both workshops and plenaries), unless they have paid an attendee registration fee.

I am a sponsor. Where do I send my logo/ad?

Sponsors may send their logo or ad to Jasper Vaughn at jvaughn@naeh.org.

I have a question not listed here!

Have a question that we haven’t answered? Contact the appropriate staff member below, or contact us here.

David Dirks
Director of Meetings and Events
Conference Planning, Logistics and General Questions
ddirks@naeh.org
202-942-8287

Shalom Mulkey
Chief Operating Officer
Registration Payments and Questions
smulkey@naeh.org
(202) 942-8257

Katherine Kenney
Program Associate
Speakers, Volunteers and Scholarships
kkenney@naeh.org
202-942-8281

Tom Murphy
Director of Communications
Media Credentials and Press Information
tmurphy@naeh.org
202-942-8254

Jasper Vaughn
Development Coordinator
Sponsorship Opportunities and Information Tables
jvaughn@naeh.org